Terms of Service

Welcome to Ace & Crown Hotel. By accessing our website and utilizing our services, you agree to be bound by the following terms and conditions.

1. Introduction

These terms govern your use of the Ace & Crown Hotel website and the services provided at our physical location at 38 Burton Edge, Bakewell DE45 1FQ, UK. If you do not agree to these terms, please do not use our services.

2. Age Restrictions and Casino Access

Access to our casino facilities is strictly restricted to individuals who are 18 years of age or older. Valid government-issued photo identification is required for entry. We enforce a zero-tolerance policy for underage gambling.

3. Responsible Gambling

We are dedicated to responsible gambling. We provide self-exclusion programs and tools to help you manage your gaming. If you feel you have a problem, we urge you to seek help from professional organizations.

4. Bookings and Cancellations

All room and VIP suite reservations are subject to availability. Cancellations must be made at least 48 hours prior to arrival to avoid a cancellation fee equivalent to one night's stay.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Ace & Crown Hotel and is protected by international copyright laws.

6. Amendments

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.