Privacy Policy

Ace & Crown Hotel respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect personal information such as your name, contact details, payment information, and identification documents when you make a reservation, sign up for our VIP program, or enter our casino premises.

2. How We Use Your Information

Your data is used to process bookings, manage your account, provide personalized services, and comply with legal obligations (including age verification and anti-money laundering regulations).

3. Data Security

We implement robust technical and organizational measures to ensure your personal data is protected against unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

5. Cookies

Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at reservations@aceandcrownhotels.com.